An incredibly powerful tool, CogendaWorks Client-Web Manager is a secure web portal designed to provide real-time reporting and data access for your clients and enabling distance workers to stay in touch.
This facility provides your customers with easy internet access to a range of facilities that promote productive and efficient communication. With Client-Web Manager your customers can:
- View all data records
- Update accounts directly
- Refer new matters
- Compile ad-hoc complex reports quickly
- Save reports to their own directory
- Update saved reports as required
- Audit the whole collection process
- Allocate internal access levels through user codes
CogendaWorks reporting facility is powerful and simple to use, allowing operators to define reports from a "drag and drop" menu pulling these data fields into the required report. Almost instantly the system will start building the report displaying the selected data and allowing corrections as the information is compiled, Once completed the customer can save the output to their own directory and regularly update the report with new information as required.
Keeping track of the collection process couldn't be easier, as Client-Web Manager shows the current status of all accounts including legal matters on a single summary screen. This "self managed" approach leads to a significant reduction in the need for administrative staff with subsequent cost savings.